Privacy Policy

How we use your data

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page. We may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us, such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors’ personal information?

Our company website is hosted on the Cloudways platform. Your data may be stored through Cloudways’ secure data storage and databases.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce any agreement or applicable national laws we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

If you don’t want us to process your data anymore, please contact us at hr@barnesip.co.uk or write to us at: Barnes IP Limited, Castle Hill House, 12 Castle Hill, Windsor, Berkshire, SL4 1PD.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hr@barnesip.co.uk or write to us at: Barnes IP Limited, Castle Hill House, 12 Castle Hill, Windsor, Berkshire, SL4 1PD.

Windsor Office

Castle Hill House, 12 Castle Hill, Windsor, SL4 1PD, United Kingdom

London Office

8 Hermitage Street, London, W2 1BE, United Kingdom

Hong Kong Office

Level 15, The Hong Kong Club Building, 3A Chater Road, Central, Hong Kong

Malta Office

The Hub Workspace, Triq San Andrija, San Gwann SGN 1612, Malta

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